Voicemail

Help with Voicemail

To set up and use Backchat Mobile voicemail

  1. Call into the voicemail menu. From your mobile phone (M) or in the case of a landline (L):

Either: A long press 1 on your keypad (M) or 122 (M), or 083210 (M), or +64 83 083210 (M or L)

  1. Follow the voice prompts to set up your mailbox.

  2. Enter a PIN.

  3. Record your mailbox name. You’ll hear your mailbox name when you call in to check your messages. It may also be played when you leave a message for someone else.

  4. Record a personal greeting to welcome callers and invite them to leave a message.

Keep your PIN secret to make sure your mailbox is secure. You’ll need to enter it whenever you check your mailbox from a different phone.

You can change your personal greeting, mailbox name or PIN as often as you like. To do this, call your mailbox, press 3 (personal options) from the main menu and follow the voice prompts.

Any technical problems or help required whist roaming can be obtained by emailing support@backchat.net.nz